CM
Collin M

1 reviews | Active since Oct 2018

08 Oct 2018, 06:57

TELKOM - POOR SERVICE

App**** to TELKOM on the 19/07/2018, for a landline & fibre. Was approved and paid R700 deposit(19/7/18) To date (08/10/2018) nothing has been done. I have spoken to telkom so many times, with no response. This has been a very frustrating experience, relating the same issue, to so many unqualified people.

0
Replies (1)
Telkom
Telkom's reply04 Nov 2018, 13:44
Official

Good Afternoon Collin

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Please note that Telkom will soon no longer be a business that responds on Hellopeter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special Forces team can help resolve any issues or escalations you might have. Thank you. Click here to visit our pages, https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.

Best regards,