AS
André Snyman

1 reviews | Active since Jan 2016

15 May 2018, 10:19

Telkom poor service

I signed up on a 2 year contract for 3g wifi. There was a special that I signed a contract for. Since the first debit order I am paying full price. Went to Telkom several times to enquire about this and also requested for a copy of my contract. Empty promises.... I was very sceptical to do business with telkom but gave it a try. I would like this to be resolved or I will cancell my debit order. I also want to upgrade to unlimited wifi but nog before this gets sorted.

0
Replies (3)
AS
André Snyman's update23 May 2018, 20:50
Reviewer Update
Still no reply from telkom....Pathetic
Telkom
Telkom's reply29 May 2018, 07:35
Official

Good day Snyman007

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

AS
André Snyman's update04 Jun 2018, 19:54
Reviewer Update
How long Gerard.......