Telkom / Poor Service

Item: Telkom
Rating: 1
Author: Tammy P

Very poor. Aubrey Bolton cancelled his telkom line on the 24th August 2017 and is still be debited his monthly telkom amount and has still not received his deposit. Very poor service.

Helpful (0)

Replies (2)

Telkom's replyOfficial

02 May 2018, 09:33

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom's reply02 May 2018, 09:33

Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Tammy P's updateReviewer Update

02 May 2018, 10:11

Good Day Number in question is ***. ID NUMBER *** You have debited the account when it was cancelled at the end of August. You need to refund from September up to the last debit order taken off in February along with the deposit amount of R900. When will this be sorted out. Aubrey Bolton is a pensioner.

Tammy P's update02 May 2018, 10:11

Reviewer Update