1 reviews | Active since Dec 2016

18 Feb 2018, 21:05

Telkom poor service

My landline is defect. I am running a business from home and for 8 days I am waiting for telkoms technician to fix the line.

0
Replies (1)
Telkom
Telkom's reply18 Mar 2018, 11:55
Official

HI elizma-janse-van-rensburg

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. The fault ref indicates the fault is awaiting the next available field technician. I have escalated the fault and generated ESCALATION NO : 20805 with a request for urgent tech support. Further available updates will be provided as soon as possible.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,