Telkom poor service

<p>We have reported our telkom line on the 27 th of June as faulty with no adsl as well, no emails can be sent to my husbands work, nothing can be faxed of send out. Everytime we call the case has been or will be escalated.</p> <p> </p> <p>Today I asked toe speak toe a supervisor, they eers in meeting I insisted that I can talk to one. A lady with the name of Refilwe a supervisor would have called me at 14h00 today 12 July 2016. It is now 16:15.</p> <p> </p> <p>Needless to say that no one called, still waiting. They are quick to ask for payment, extremely slow with service. Paying for service that you don't get..... Well is that fair to wait since 26 June, paying the account, but no service?</p>