TELKOM POOR RESPONSE - WAITING 2 WEEKS FOR TECH

Shocked at the service level of Telkom - Reported a fault 2 weeks ago - No incoming calls - Took 3 attempts to resolve . 2 Hours later , ADSL line dropped which we have been reporting since last week . I have called them every single day this week and 5 days later , they have not assigned a technician although the matter was escalated. I have to pay for a service and ADSL line which I cant use . Having to purchase data bundles so we can still be operational from home . I did mention to the call centre agents , I do have a small business which requires Wi-Fi since everything is operating from a network . They offer their products to make life easier for people but also feel no regard when our income drops due to incompetency . <br> I am tired of receiving attitude from call centre agents (Big Corporate) that constantly display a \DONT CARE TONE"Never not paid an account and always keep up to date - wish their service could match our money ...<br> #TELKOM MUST FALL # """