Telkom - POOR POOR SERVICE

I received a call from Telkom on the 28th of Oct 2019 informing me that my ADSL line is no longer offered as a service in my area. This is after being a client for 10 years, Telkom can no longer offer me what works for me. I am forced to do what they tell me as follows : Mam you don't really have a other option as Telkom is switching all customers in my area to Huawei wireless!! And that due to cable theft. Telkom is now making their problem mine !! Within a week 07 Nov 2019 the Huawei with a sim gets delivered to my home by DHL. Since then no further communication from Telkom until the 26th of Dec 2019. My entire service down the drain, Internet off and ADSL Line completely dead. First phone call from me to Telkom (10210) on 26 Dec 2019, since then spoken to 18 different agents, of which 16 of them did nothing about the matter and 2 gave my reference numbers as follows: Ref *** and Ref ***2. Believe it or not if you call Telkom the reference number does not exists "Exactly like the SERVICE TELKOM offer "non existent"!! WHY should one pay for this poor or no wait NO service they offer you, but just dare not to pay the invoice they will promptly send to me!!! TELKOM WAKE UP, your competitors will kick dust in your face for this type of service!! 10 Days really how *********** are you with your own offerings!!