DB
Diphete B

1 reviews | Active since Oct 2017

16 May 2018, 10:50

Telkom poor poor service

Telkom is really getting on my nerves. I had a month-month contract which I have been trying to cancel since November. I received confirmation that they have cancelled it but I am still being billed for it. How is this possible. Can they just get their act right!! This is ridiculous!!

0
Replies (1)
Telkom
Telkom's reply30 May 2018, 07:43
Official

Good day Diphete,

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, and we will look into this.
Your reference number AI***.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,