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GN
GERHARD N

1 reviews | Active since Jan 2014

23 Aug 2018, 09:58

telkom, poor poor poor service

Telkom installed ADSL line in February, it NEVER worked and I cancelled it beginning of March, I got accounts every month and after 100 emails and 200 calls, this account is affecting my credit rating now, I can not get any help or any credit now because of this, VERY P...... OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (6)
Telkom
Telkom's reply25 Aug 2018, 09:02
Official

Good day simonico

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

GN
GERHARD N's update26 Aug 2018, 16:42
Reviewer Update
Good day, Telkom, thank you for replying but send me a email to acknowledge that there was a fault on your side and that I am not in arrears and in fact that I owe nothing to ***
GN
GERHARD N's update26 Aug 2018, 16:42
Reviewer Update
So I can clear my name with the ITC
GN
GERHARD N's update27 Aug 2018, 14:51
Reviewer Update
Still no feedback from Telkom, just a lot of empty promises as per usual!!!!!
GN
GERHARD N's update29 Aug 2018, 08:42
Reviewer Update
It has been more than 4 days and still I am struggling to get a letter from Telkom, really!!!!
GN
GERHARD N's update29 Aug 2018, 08:47
Reviewer Update
The part that is making me furious is that this letter and only a letter that I am struggling ti get, is preventing me from getting a homeloan, can this service be so pathetic, really Telkom !!!!!!