KN
Kobus N
1 reviews | Active since Mar 2015
26 Mar 2015, 08:33
Telkom-Poor Poor Poor Service
Our ADSL line have not been functioning for almost 6 weeks and I cannot get hold of a senior Telkom employee. I have to sit in the 10210 queue for hours every time to speak to someone and every time I have to explain the story all over. a Supervisor did give his e-mail address to me but now I see that he is deleting the mails before it is even read. Must say my mails to him have been rude as I am really frustrated.<br> My company are suffering due to this as we have to connect on cellphone data which is costing an arm and a leg.<br> Now this morning my telephone lines are off as well!!!<br> Telkom is a useless company ...
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Replies (1)Telkom's replyOfficial
26 Mar 2015, 09:56Hello Kobus6702,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99078.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99078.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply26 Mar 2015, 09:56
Official
Hello Kobus6702,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99078.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99078.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
