Telkom poor network service

I just aquired a Telkom uncapped LTE sim to use since I work from home. At first all seemed well and felt like a great deal. It worked well for the 1st week but has been giving me problems for the past 3 days and I am on a strict dealine at work. Now I find myself having to buy data using a different network to accomodate Telkom's short fall. I so disappointed and dissatisfied with the service I have been receiving. I called 4 times yesterday to get the matter resolved but I got no solution for my problem. This is my case number ***3. I will be looking for an alternative network provider and cancel my contract with Telkom.

Asanda B. ***