TELKOM POOR MANAGEMENT

I VISITED THE TELKOM STORE IN ROSEBANK ON SUNDAY 27 SEPT 2015. I WAITED A WHILE BEFORE I WAS ATTENDED TO BY A WHITE GENTLEMAN..IDENTIFICATION PURPOSE NOT ******...I APP**** FOR A SAMSUNG A TABLET. I SUPP**** ALL DOCUMENTS AS REQUESTED. THE APPLICATION COULD NOT BE APPROVED AS TELKOM WENT OFFLINE. HE PROMISED TO CHECK HOURLY. I WAITED AN HOUR AND HALF IN THE MALL HOPING FOR SOME FEEDBACK. I WENT BACK AND THE GENTLEMAN TOLD ME HE JUST CHECKED BUT USUALLY IF THIS HAPPENS IT WILL BE NOW MONDAY. HE PROMISED TO GIVE ME FEEDBACK ON MONDAY. I NEEDED 2 DEVICES FROM TELKOM. ITS FRIDAY TODAY AND NO RESPONSE OR FEEDBACK. NOT EVEN A CALL. ON MONDAY AT 4.30PM I WENT TO A VODACOM STORE AND TUESDAY MORNING I HAD A DEVICE IN MY HAND. TELKOM NEEDS TO FOLLOW UP THEIR POOR SERVICE. I STILL NEED ANOTHER DEVICE PERHAPS THEY CAN MAKE UP FOR THEIR USELESS STAFF AND SERVICE.