Telkom poor customer service

I’ve been calling Telkom every day for six days straight, and each time I get a different story from a different technician. Every time I’m told my fiber will be restored the next day, but nothing happens. Finally, on the last day of the week, someone tells me they can assist—but only the following week because it’s the weekend.

Telkom seriously needs to train their technicians to properly resolve issues and improve their customer service. I’ve now been without internet for eight days—an issue that could have been fixed in one! And even when they finally try to assist on a Friday, they still can’t help. Extremely frustrating and disappointing service.