Telkom - Poor Customer Service

TelkomSA is giving me some of the worst customer experiences I have ever received. My home has been without network since Sunday and after repeated calls to their technicians, I’m still hot spotting all my devices from my phone. The last technicians I spoke with asked me reset my router and they will send a password to my phone, it never came… while another cut me off. Never mind spending my airtime from another network making these endless calls.

For a company that is supposed to have jacked up it’s customer service, everything these days revolves around telecommunications - I’m beyond disappointed by these service. All I want to receive the service with efficiency… the same efficiency I exercised every month for the service.

Poor service.

has been off since