TELKOM POOR CUSTOMER SERVICE

Please stay away from Telkom. They made a mistake on my account now they suspended my service until I pay for their mistake. When I phone customer service the consultants are arrogant & just refuse to help. When I go in store for assistance they say they can't help because I took the contract online. I'm so glad this is my last month with Telkom. I can't even cancel my contract with Telkom until I have rectified their error. Request call backs from managers several times in this week to no avail. POOR SERVICE & POOR CUSTOMER SERVICE FROM TELKOM.