Telkom poor Customer Service.

Experience and service received isn't satisfying at all. I was retrenched for 6 months in 2021. My sons father assisted with funds by paying off my debt. And because of myself not working I had to reject the debit order and I paid x amount owing into there account. What I don't understand is the following. When a debit order through Telkom has been rejected they charge the customer an additional fee of R200. They are worse than our banks and this is a absolute *******. I am not happy with Telkom. They debit whenever they feel like it. My debit day is at the end of the month. I am sick and tired of Telkom and how they treat there customer. R602 was debited on the 25th of October. Received a message from my bank. Apparently according to Telkom the amount was rejected and I got charged another R200. I can't wait for my contract to end. Will never buy or open a contract with Telkom.