Telkom - poor customer service

Item: Telkom
Rating: 1

<p>On the 20/06/2017, my telkom line has dropped which meant i could not make/recieve calls as well as no internet access. I reported the fault the same day and was given a refernce number to track the fault, the fault was resolved on the 22/06/2017. The problem reoccured whithin 2 days and has not been resolved till now. No feedback on the issue is provided whatsoever. </p>

Helpful (0)

Replies (3)

's updateReviewer Update

05 Jul 2017, 10:34

Hi,

Will you provide me with an integrated sim card ?

Regards,

Nishen.

's update05 Jul 2017, 10:34

Reviewer Update

Hi,

Will you provide me with an integrated sim card ?

Regards,

Nishen.

's updateReviewer Update

06 Jul 2017, 10:35

How much will this cost ? Also will my bill be amended accordingly seeing that i have not had service for the past two weeks ?

Regards,

Nishen.

's update06 Jul 2017, 10:35

Reviewer Update

How much will this cost ? Also will my bill be amended accordingly seeing that i have not had service for the past two weeks ?

Regards,

Nishen.

's updateReviewer Update

11 Jul 2017, 14:01

Hi,

I am still awaiting a reply ? Also, why is it taking forever to restore my Telkom line ?

No feedback has been provided whatsoever.

's update11 Jul 2017, 14:01

Reviewer Update

Hi,

I am still awaiting a reply ? Also, why is it taking forever to restore my Telkom line ?

No feedback has been provided whatsoever.