Telkom Poor Customer Service

Telkom Worst Customer Service Ever!!! I have a cell phone&router contract with Telkom. Made two payments using EFT.. on the 4th April 2022 I paid (R620 on the 6th of April 2022 made a payment of R80)Wednesday morning my account was suspended(couldn't make calls, couldn't use the internet) ... Called the Customer Service was told the payment doesn't reflect as yt from their side. Though it takes 24 to 48 hours for payments to reflecton on their side. I have been calling Customer Service hoping I will gt help, instead... They are taking me from pillar to post.Everyone I spoke to also confirmed the banking details & Ref No I used... I have also sent proof of payments to several consultants. I spoke to Rethabile, Goodness Gasa nt sure if it's her surname, Lungelwa Mbokazi, Nombuso Mseleku&Lindokuhle or Lindelwa... On the 11th of April 2022 I also went to the Mynlin branch, a query was logged, I received a call while I was at the branch, in the middle of the call or conversation. I lost the person I was talking to. No sure if they hanged up or what... Was promised that they will call me back, still waiting??? The lady I spoke to today at Customer Service, also promised that they have requested a call back on my behalf as I requested to speak to her manager about the issue at hand. Still... no one has called or came to my rescue. I need this to be resolved ASAP as its frustrating&sooo unfair to me. Contact No:***