Telkom poor and expensive services

I am currently a Telkom client with various contracts listed to my name. I have been struggling with my wireless internet for days and have been trying to upgrade my contracts which are due for upgrade but have not been able to get hold of anyone who works in the call centre. Hundreds of airtime rands wasted on calls waiting on hold. Probably a total of 2 hours on hold waiting for assistance. I've sent numourous mails for assistance and still no luck. One of the mails we returned to myself as failed due to the inbox being too full to receive any more mails. Now this to me is clear case of making your problem. My porblem. I do understand that we are currently in lockdown and I do understand that there are fewer agents assisting from the call centres but it does not make it acceptable to deliver such poor service. Sadly there are not many competitors out there who can do better as this country accepts poor service as the norm. Well not me, I am going to cancel ALL of my Telkom contracts and I have already found a much cheaper and more reliable service provider. They have an uncapped wireless internet option at literally half the price Telkom has. If any of u are also as disappointed in Telkom as I am don't hesitate to comment below and I will provide u with the details for a better service provider. I will not do business with Telkom ever again.