Telkom - Poor advice from sales and false advertising

Hi ,

I recently purchased the uncapped LTE deal last week and according to the website and the sales consultant i spoke to , the deal was the following:

1)You qualify for 3 months free netflix - I have tried several times to speak to Telkom without success , they keep pushing me to speak to netflix and netflix advised that telkom supposed to send the details. no one in telkom seems to know how their deals work or how to assist , their customer services are pathetic. So what i signed up for was not received - False marketing

2) The sales person via telephone advised that the FUP policy works on peak time only , so i understood this as a policy which will only be app**** at peak hours and not all hours of the day. After doing further research and reading the "fine print" i was not advised correctly by the sales person which was on a recorded call.

I dont know how to get this rectified as the call center agents dont know how to assist and and after going into a Telkom store , I was told that if i take a deal online from telkom they cannot assist i need to call the online help center whom cannot help me.

Not sure how i go about to get this sorted