Telkom policy not to replace ****** cable leaves no viable alternative.

In the last 6 weeks I have had phone line & ADSL service for just 2 weeks.

The call centre regurgitate the usual excuses and lies, but nothing gets done. In the meantime I'm paying for online subscription services that I cannot use, money that should be refunded by Telkom since they have been unable to provide the base service they are contracted for.

Today, after eventually getting through to someone more senior, I was told the problem is cable theft (even though they cannot direct me to where that is, or show me), and that Telkom will not be replacing these cables. I do not have the option of fibre in the area, LTE packages are too expensive, and I am now left with zero alternative. This is completely unacceptable, especially since no notice has been received from Telkom about termination of any services, & they are still billing for services.

This company and their contractors are completely useless and third world in their products and service levels.