KS
Kobus S

1 reviews | Active since Nov 2010

04 Apr 2016, 10:26

Telkom pole replaced now blocking my driveway

Last year I reported a faulty pole that was leaning against my gate from the outside. After many calls I eventually got Telkom to replace the pole.<br> When I got home, I found that they have replaced the old pole with an extended pole which is now making it extremely difficult getting smaller cars in and out of my driveway. My wife's car has several marks on the bumper from hitting the pole. I have tried several times to log a fault, only to receive a sms a few days later that my problem has been resolved. Then I have to open another fault and the same happens, without anybody even having contacted me.<br> Last week the 29th March I logged the call again and received a number 897602. On Friday I received my new car which is slightly bigger than my previous car and only fits through with careful navigation and folding in the mirrors.<br> I have tried 4 times today 04 April to follow up, only to be put on hold then finally cut off.<br> <br> Please can someone get the correct department to get the pole removed and put a cable on the outside. My son-in-law's Ford Ranger cannot even enter the driveway, even with mirrors folded. He has to leave his car on the sidewalk when visiting.

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Replies (1)
Telkom
Telkom's reply04 Apr 2016, 12:00
Official
Hello kobus71,

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.