TELKOM POLE REMOVAL - IMMEDIATELY

It's been over 2 months and i am getting absolutely NO response from Telkom. I am needing a TELKOM POLE removed from my property as we were meant to be building however building cannot continue. I have called in multiple times to report this so they can remove this without affecting our loyal neighbors. I am left with no other option but to remove this pole myself if TELKOM will not see this request. I have called in to check on the progress of the report and they cannot pick these numbers up. VERY convenient Telkom. If This pole is not removed by the 18th November 2020 - We will personally remove this pole from our property. You have left us no option.