Telkom Pole - Ref ***

Telkom Pole falling down with lines resting and hooked to my electric fence and resting on Garage roof.<br> <br> I have has to turn off my security system as this intereferes with my fence causing false alarms.<br> <br> Reported 1st in November 2015 - no reference number given as told by Call Centre this was a maintenance department issue. 2 days later Lawrence arrived in a Telkom 4x4 to inspect. Acknowledged that the pole need to be replaced and promised to get back to me. I have never heard from or seen him again. He is a **** obviously.<br> <br> Reported again in early December. I was told that a reference number could not be provided as this was a maintenance issue.<br> <br> Reported again in late December. No record of previous calls on file - I was then given a reference number.<br> <br> As of 5th January issue still outstanding.<br> Ruth from call center could not find any record at all of my calls - even that logged for which I was given a reference number. Again why do Telkom staff lie?<br> I was asked if I have security cameras - what that has to do with this issue I have no idea. Frankly it is not Telkom's business<br> <br> I now have a reference number from Ruth ***.<br> <br> Still waiting for resolution and remain at Risk