1 reviews | Active since Jan 2018
Telkom pole lying with wire
hi we are waiting from December we do not have our line in order till now the pole is about to fall and break i can not even do a new fault Unfortunately you will not be able to report a fault on the number provided, since a fault has already been reported on this service. Fault Reference number : 396CNK061217
HI hassan1970
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction REF: AI***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI hassan1970
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction REF: AI***
Regards
Keagan
Telkom Social Media Team
Best regards,
Official private reply:
HI hassan1970
Aplologies. I have escalated the fault and generated ESCALATION NO :20016 with a request for urgent tech support. Further available updates will be provided as soon as possible.
Interaction REF: AI***
Regards
Keagan
Telkom Social Media Team
Best regards,
Official private reply:
HI hassan1970
Aplologies. I have escalated the fault and generated ESCALATION NO :20016 with a request for urgent tech support. Further available updates will be provided as soon as possible.
Interaction REF: AI***
Regards
Keagan
Telkom Social Media Team
Best regards,