Telkom pole leaning on my property

I have phoned the Telkom call centre twice to report that Telkom's phone pole is leaning over into my property. I have asked them to send someone out to straighten the pole up, but it seems that because I am not a paying customer that my request is not important enough to be attended to. It's been three weeks since I first made them aware of the problem, and no follow up has since happened. I am trying to be responsible and not fiddle with their property by pushing the pole back into position.