TELKOM PLUS SUBSCRIPTION NOT RESOLVED AND UNAUTHORIZED DEBIT ORDER

Had a Month to Month Wifi Sim Contract with Telkom and in June I decided to move to another Service provider and I canceled the contract with Telkom (cancelation ref ***3) after contract canceled I received a final billing in July After cancelation and it was done and I was happy with it as it was confirmed that the contract has ended. August i recieved Billing for R84 and I called Telkom to query it and the agent said that it's for Telkom plus I told the Agent that I have never did any subscriptions and even on the previous contract that was canceled the were no any subscriptions the Agent said they will investigate the matter and a case was opened *** after few days I got call from Telkom saying that the is no record showing that I have done any subscriptions or requested to subscribe for Telkom plus they can't find the origin of the subscription in that way the Billing will be reversed and closed and accounts department will cancel the scheduled debit order. To my surprise Month end a debit order was run and money debited in my bank account I then reversed the debit order as to my knowledge and understanding it is unauthorized as the matter was closed. A week later another Derbit order was done for R108 and I then reversed it again. A week later I get a sms that my account has been put for Handover to a 3rd party for Failure for payment How can I pay and owe you Telkom for something that I did not subscribe to. Matter was taken to this platform and they Called me to day they will investigate and revert to me 72 hours has passed on and no feedback HOW CAN YOU TELKOM MESS MY CREDIT PROFILE FOR SOMETHING YOURSELF SHOWS THAT THE IS NO RECORD OF ME FOR SUBSCRIPTIONS FOR TELKOM PLUS IF THIS MATTER IS NOT RESOLVED IN THE NEXT 24 HOURS I WILL TAKE THIS EVEN FURTHER AND MAKE SURE WHO EVER RESPONSIBLE FOR THIS PAYS I don't want a call from a Agent I need answers from management My credit profile can't be messed up because of an *********** Business that is failing to resolve simple queries

You have 24hours to resolve this and close this matter and account Removed from 3rd party and my name me cleared at credit bureau My contact number ***