Telkom please wakeup.

<p>This is my 2nd complaint in one week, and note no apology. Telkom's conplaints deparment really has no etiquette. My installation was scheduled for 13/09/2016. They never pitched, after logging my first Hellopeter complaint an appointment was made for the 28/09/2016, guess what they never come. The tech only came on the 29/09/2016. After doing what ever he did he left. The line worked for 5 minutes. We called the technician to advise him that the line is not working, he promised that it would be fixed before close of business. On 30/09/2016 called tech again he promised to come to my house, this dis not happen. He called in the afternoon advising that there is a problem at the distribution box. I don't how why there is still a fault as the reason for the delay in the first place when I app**** was because of a fault. A fault was logged on 02/09/2016. The reason why Telkom clients are getting 2nd hand service is because their techs are contracted to Telkom as well as DSTV. This particular tech by the name of Tony is running between DSTV installations as well as Telkom installations, where does his priority lie. The best service rendered by Telkom was prior to 1994. To top it all I was sent a sms advicing that my line has been installed and activated and that I would be charged pro-rata from 29/09/2016. Wow so I'm going to be charged for something that is not working . Well done Telkom your customer service is putrid. Please employ techs which are employed by Telkom only and stop outsourcing.</p>