RR
Rushdeen R

1 reviews | Active since Aug 2016

15 Aug 2016, 14:31

Telkom please stop debiting!!!

<p>I cancelled my mobile contract on the 11 February 2015. Telkom has been debiting my account ever since. I tried everything in my power to stop them from taking money out of my account. Went to the store a few times, called them on several occasions but the debits do not stop. Four months ago i started reversing the transactions but now I have Nudebt on my back. Even worse both Telkom and Nudebt is taking money out of my account. In other word, I am being double-billed for a contract that has been accepted as cancelled for appropriate reasons. </p> <p> PLEASE STOP AND PAY BACK THE MONEY!!!!!!!!!</p>

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Replies (1)
Telkom
Telkom's reply16 Aug 2016, 08:14
Official

Hello Rosegruntled

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,