Telkom please help

Could I kindly request a manager of Telkom's infrastructure services to contact me. I have been through the normal reporting channels without any luck (4 reference numbers and a supervisor that still has to to back to me after 6 weeks) I have reached out to a Telkom manager on our local community group which volunteered to assist but sadly this has not realized. The issue is that 2 telephone poles are slanting towards each other and the data cables are damaging my electrical fence. Both the poles are in adjacent stands to my stand. The area is Waterkloof Ridge