Telkom Please HELP!!!

Hi

I am having real problems with Telkom. I did a simple upgrade on my ADSL line. 20GB to 100Gb. Nothing is working. My internet and emails.

********** 950 is my number. Please I have had enough now and I need my service back on please or I will have to cancel. Please also make sure emails Online ********** / online ********** are linked and working please - Thanks

********** 924