Telkom please fix your issues internally.

Upgrading from a 4mbs line to a 10mbs line is a waste of time with Telkom. My advice. Change service provider. Alternatively go the fiber route. Telkom disregard to improve their infrastructure in Reservoir hills leading to cables etc rotting away...leaving me the paying customer without proper connectivity. Yet I am paying my bill every month. Techians have come to my home on numerous occasions yet to no avail. All of them are in agreement that the underground cable network is too old, rotting in fact, and needs to be upgraded in order to keep to network stable. This has not happened in over 20 years. Yet Telkom continues to show an increase in revenue of 25%. This is a total disregard to the customer. I can not perform any of my work since I rely on the coverage from the internet. Actually I am losing revenue because of Telkom. I am considering a legal route.