1 reviews | Active since Mar 2013
Telkom, please find another service provider than Openserve. Please!
I have no words to describe the beyond shoddy installation by Openserve in our complex.
Conduits run skew down walls.
Conduits are installed 20cm above the skirting. Again, as skew as they come.
Unsightly exposed cables loop from one unit to another.
Some units have metres and metres of multiple cables that fill their lounges; there is no attempt to give people back the use of their own living space.
Workers have no proper tools to drill holes through walls; not even proper *****drivers for that matter.
Arrangements to work at a specific unit are not kept.
Some days the "installers" arrive, some days not.
Email complaints to #Openserve goes unanswered.
#Telkom Technical refers one to Sales; Sales refers one back to Technical that once again wants to fob one off to Sales again. Eventually, Technical records the complaint with a request for a Telkom technician to come and inspect the installations. No reference number is provided.
Telkom deserves proper service providers. I only received the best of services from Telkom in the past. This time, the service is so utterly unacceptable.
U. N. A. C. C. E. P. T. A. B. L. E.