yP
yasmin P

1 reviews | Active since Jan 2016

31 Jan 2016, 17:16

Telkom PLEASE COME FIX MY INTERNET LINE

I have been begging and BEGGING for assistance from a technition to come FIX MY INTERNET LINE AT MY HOME.<br> <br> There has been no technition that came to my home from the 2nd of January 2016. <br> <br> Is there ANYONE that can come FIX MY LINE AT MY HOME. <br> <br> How much LONGER must someone wait to get service. Everytime I call in the helpline they will escalate my problem. I have bought over R3000 rand worth of airtime just to call you people and wait endlessly over the phone.<br> <br> I am so upset with the service and I hope a technition can come to my HOME and fix my internet line. I pay for this service and you people do not treat your customers fairly.<br> <br> This is so unpofessional of you people at telkom. I spoke to Roland and Denzel who are managers and till now no one came to fix my line nor has anyone called me back like promised.<br> <br> I am so upset. <br> <br> Please reply and tell me when will SOMEONE COME FIX MY LINE AT MY HOME. Or is this tooOooOooo much to ASK for!!!<br> <br> <br> Please keep to your word to say the least! <br> <br>

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Replies (2)
Telkom
Telkom's reply31 Jan 2016, 17:29
Official
Hello mini7861,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our technical department and feedback will follow.

Your reference number is SM192931

Regards,
Hilary
Telkom Social Media Team
Telkom
Telkom's reply31 Jan 2016, 17:29
Official
Hello mini7861,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our technical department and feedback will follow.

Your reference number is SM192931

Regards,
Hilary
Telkom Social Media Team