Telkom please cancel my contract and give me my money bac****

<p>On the 12th of March I wrote in to complain about my internet network speed. Telkom responded to me and the person that was communicating with me via HelloPeter was more professional and I really felt he was truly trying to solve the problem. But he did realize that my speed was indeed not what it should be. A Telkom technician also called me and said they would try solve the problem. A technician called me today and said he would like to come through and check the line, and I let him know that there was someone at home that he may go. My two cousins arrived last night (I live alone), and when he got here and checked, he said there are too any devices connected to the network. I'm not sure anymore why I'm paying for internet service that would have a router for wifi in the house to only connect one device. However when I first started complaining it was just me in the house and I was complaining about watching YouTube videos and connecting to Facebook. I really didn't have that much of a problem as now on the 2mbps speed, even when I had visitors over and there were more devices connected to the network. So the technician left on that note that there are too many devices connected to the network. I really think that was rather condescending.</p> <p> </p> <p>Over and above that, I still don't have the modem, my account is double the amount I should pay each month... I'm not sure what that is all about. If Telkom is not willing to give me the modem that is part of this contract, can you please just say so, so I can at least know where I stand on that note because I still haven't gotten feedback on that two weeks down the line. </p> <p> </p> <p>I would rather not not have this internet contract if I'm going to be treated like this!!!!!</p>