TELKOM PLEASE CALL ME !!!

I need Telkom to call me urgently. I spent half an hour on hold and eventually spoke to someone to 1. Log a fault on my noisy line. 2. Cancel my ADSL line which hardly ever works but keep my landline. The agent told me to call the same number but click on Billing option (THE WEBSITE WON'T ALLOW ME TO LOG A FAULT ONLINE OR CANCEL MY LINE BECAUSE IT HAS TECHNICAL DIFFICULTIES - WHAT'S NEW!!) So i phone back and wait another half an hour to speak to someone - have to go through the whole process of authenticating myself and HE CUTS ME OFF!!!! TELKOM PLEASE CALL ME ON ********** 568 OR ********** 978 TODAY