Telkom Please

We Have been trying to close a phone line and all accounts with telkom since April. I have emails with cancellation documents attached, to which telkom rep****. I have online cancellation emails sent from telkom because telkom made us do a online cancellation. Only when we got hold of them again in July, all while they sending the bill!! September 23rd we get another bill?? The 'cherry on top' is the line has been nonoperational since January 2018. I have literally run out of options that is why I'm here. I want them to take notice of how much money they have actually ****** of us and wonder if they would 'pay back the money'. I wonder how many people have fall victim to the ****. Its unacceptable. Telkom, we will not be paying any more money, as we have been, for stuff that's is not working. We are law abiding citizens and I like to imagine you are to.