DH
Douglas H
1 reviews | Active since Feb 2018
17 Sept 2018, 16:47
Telkom please!!
Telkom, in the name of God and all that is sacred, why are you people refusing to help your customers? I app**** for a new contract a week ago at the Telkom shop Paarl Mall and have heard absolutely nothing. Despite the fact that I have an existing contract that is paid every month without fail by debit order. Don't come on this platform and make promises that you will investigate and get back to me. You know as well as I do that it's never going to happen. Please look after the customers who pay your damn salaries!!
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Replies (2)
Telkom's replyOfficial
25 Sept 2018, 12:58Hello douglas-hubbard
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply25 Sept 2018, 12:58
Official
Hello douglas-hubbard
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
DH
Douglas H's updateReviewer Update
26 Sept 2018, 09:45Hi,
Yes, I have been informed that my credit application has been declined. If you clowns think I cannot afford a tablet at R359 per month then you, the creditor, have a legal and moral duty to cancel my LTE contract with Telkom which amounts to almost R900 per month.
DH
Douglas H's update26 Sept 2018, 09:45
Reviewer Update
Hi,
Yes, I have been informed that my credit application has been declined. If you clowns think I cannot afford a tablet at R359 per month then you, the creditor, have a legal and moral duty to cancel my LTE contract with Telkom which amounts to almost R900 per month.