NM
Neil M

1 reviews | Active since Jul 2011

05 Feb 2016, 10:14

Telkom phones cannot recieve international texts.

I recently decided to try a cellphone contract from Telkom. I soon realised that I was not receiving answers to international texts. I contacted Telkom and was told that they do not have an agreement with Germany (and four other countries). This is ridiculous. If you don't have a full network, either you don't try sell the service, or you inform customers that they are buying an incomplete product. In my book this amounts to *****.

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Replies (1)
Telkom
Telkom's reply05 Feb 2016, 10:22
Official
Hello bythesea,

Thank you for making contact with us


This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

SM197167


Regards
Keagan
Telkom Social Media Team