RB
Richard B

1 reviews | Active since May 2011

02 Nov 2015, 11:46

Telkom phoneline internet unusable 4 fault reports

<br> We have had intermittent problems with our internet for four weeks and now going onto the fifth week and no phone line for a week. The internet and phone line has been restored but volume on the line is so soft and bad that it is basically unusable and the internet is one and a half meg even though the line is a 4meg line. I have no idea how we are suppose run our company under these conditions but it is very clear that there is something very wrong here. This product that we are paying for every month is of no befit to us as our phone line is completely useless now and so is the internet.<br>

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Replies (1)
Telkom
Telkom's reply02 Nov 2015, 12:32
Official
Hello Richard134,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM163352.

We apologise for any inconvenience caused.

Kind Regards,
Zulfah
Telkom Social Media Team