TELKOM - PESTERING FOR PAYMENT OF A SERVICE NOT RENDERED

Our internet service and telephone went out of order approx 2/3 Feb 2024. On calling Telkom to report the "fault", we were informed that our line had been decommissioned and we should find another service provider - which we duly did. The account had been paid in full by us for the period 18 Jan 24 to 17 Feb 2024 - our line was decommissioned on approx 2/3 Feb 2024 WITHOUT ANY PRIOR NOTIFICATION. We continue to receive accounts, sms's, WhatsApp messages etc from various entities/numbers - threatening to hand the account over if not paid, offering a discount if paid by a certain date, to make arrangements to pay the account off etc etc. As our efforts to solve this matter with Telkom have been impossible, we now ignore any communication from Telkom, but find it very irritating to continue receiving an account for a service that was not rendered.