Telkom-Pavillion...the worst service ever

<p>I took out a contract at the Telkom store at the Pavilion shopping centre for a router during October 2016 and i also requested my landline to be moved to my new address.After months of waiting a techinician pitched up at my house he was a university student and he asked my wife where the outside box is like she would know...havent heard from telkom since...another problem is when i took out the contract for the router the twlkom staff member told me if the data was not sufficient then i could change to a higher package at no extra cost.Telkom also charged me cli for the router which i cant even use but every month i would query this it would stop for a month then start again.I changed to a higher data package in January 2017 and again the telkom employee at the pavillion store told me that i will not be charged anything the following month i was charged R50 extra and i have queried this many times at pavillion even with the manager there and i was promised that it would be recrified it 30 days and i will be credited for the extra R50 rand payments.I have now received my new bill and yet again i have been charged the extra R50...Telkom should get rid of these useless employees as i have wasted so much time every month going into the pavillion store and my problem still not rectified.</p>