TELKOM PATHETIC SERVICES

This is the worst experience that i have had from Telkom . I was being debited even after the date that my contract was due to expire (November 2020)I called on the 02/02/2021 to cancel my mobile router contract for the 28/02/2021 however the contract was cancelled on the same day (02/02/2021) . I have called numerous times and advised them of what has happened i spoke to the billings and accounts department and they advised that the number will be reinstated but it will have to be done by the teamleader , bear in mind .. i have also loaded my own 10gigs of data on this router . I have called Telkom Mobile more than 15 times in which i have NEVER received help !!! Your agents are rude and they all give off a different story . What does not make sense is that i have promptly paid this contract and by far this is the worst network .