Telkom pathetic service on line fault.

My ADSL and Telephone line is not working. Reported it 3 Feb and till today NOONE has phoned me. I have spend plenty money phoning them every 2 days from my mobile phone. <br> <br> 3 Feb - Logged fault 408CWK030216<br> 5 Feb - I phone and they say they closed it because it looks active from their side. Did they phone me?? NO!!!<br> New fault 174CWK050216. escalation 819886<br> <br> 11 Feb - NO word from Telkom. I phone again and a technician will come out but according to Telkom they don't know when...I must just phone every 2 days. <br> <br> Ridiculous!!! In the mean time I cannot do my work and pays R600 per day to use 3G.