Telkom Pathetic Service for Business Owners!

Customer Mr Esterhuizen, from Business logged a call 5th of Febr ref No (154ctk050216).Mr Esterhuizen send a SMS 6th of February.16th of February Mrs Esterhuizen call Telkom , According to operator (Vusi), call was assigned to technician on 11th of February, who did nothing - Telkom's rules , \A BUSINESS problem must be resolved with 7 days\" resolved by 12 February.Mrs Esterhuizen got a ref no 824162).Vusi said that Telkom will call Mr Esterhuizen within 24 hours. 17th of February Mrs Esterhuizen called Telkom again , spoke to \"Sakile\" who said that she will escalate this call Mr Dhlamini and that Mr Dhlamini will call Mr Esterhuizen by 16h00.Mr Dhlamini did not contact Mr Esterhuizen . On the 17th of February Mrs Esterhuizen called Telkom at 16h02 and spoke to Lauren, asking her trace the progress of the call and Mr Dhlamini.This could not be done.Lauren talked to her manager Mrs Iverse and asked Mrs Esterhuizen to send a email to Mrs Iverse . Telkom your promise of 7 days for Business is empty. Lauren is the only Telkom operator who put an effort in!"