SS
Sasha S

1 reviews | Active since Jan 2020

31 Jan 2020, 02:14

TELKOM PATHETIC SERVICE

I phoned telkom a month before I moved. I was told to phone when i move and that it would take 7 days to relocate my adsl and phone line. I am now waiting 2 months for my adsl and my phone line to be activated. Every month i am billed for the month and i have not even been able to use my adsl and home phone. Pathetic service from a number of agents every time I phone they say it will be done this week then the week goes and then i phone back and they say the same thing. Managers are just as pathetic with their excuses and their service no wonder Telkom is retrenching people because they employ incompitent people and their system is no system at all because if i have to hear one more time that they put it on the system to be installed im going to loose it. My bill is 1000 a month sometimes more and i paid it with a smile on my face every month because my stuff was working now i refuse to pay the december January and February bill because i still have no line and my fev bill will be billed by next week. Im tired of hearing a manager will call me back and it never happens so either my line is sorted by monday the 3rd of feb 2020 or im changing to a different company because Telkom is useless.

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