Telkom : Pathetic service delivery

I have been a telkom customer for more than 18 months. Since December I have been experiencing a noise on my telephone line and a drastic reduction in the speed of my Internet. <br> <br> Since then I have logged 3 faults, all without any success. All faults are followed by a fault reporting SMS and then a couple of days later another SMS stating that the fault has been resolved. <br> <br> I have been paying punctually every month since December for Internet that is so slow that I can't even stream a video on YouTube or do banking properly. When receiving phone calls I can sometimes barely hear the person on the other side. <br> <br> I have also escalated the faults, also without success. <br> <br> I have now cancelled my telkom service and moved to Afrihost. <br> <br> But wait there is more.... <br> <br> After cancelling my line 3 times with 3 reference numbers Afrihost cant take over the line because Telkom has not executed the cancellation. <br> <br> Telkom when are you going to wake up? Why are you *****ing money from your clients by making them pay for broken infrastructure? When will you let me go in peace to my new service provider? When are you going to refund me for my payments and for all the hours on the phone with you? <br> <br>