Telkom pathetic service again

As per my complaint on the 14th, I still have no results on the 8th the phone deal was accepted by me, delivered on the 11th and immediately phone call received from Cape Town asking to activate the sim and when I asked how long they said 42 hours not including holidays and it took them excaltly 42 hours , excluding weekend and was activated on the 16th and then I phoned to get my number ported and on request how long once again 42 hours as as you may guess today the 19th and yess you are correct !! not yet activated I am not allowed to swear here on public forum and will not but please give me a word to describe the pathetic, pathetic, pathetic service. It is now Friday the 19th and as they say no action or service over weekends and holidays the earliest my phone will possebly work is on Monday the 22nd of October. Thank you Telkom for this fantastic service