Telkom pathetic service

I am very much dissappointed by Telkom. On the month of Jan I missed by payment due to financial issues then my number got suspended of which I understood. On the 25th of Feb I then repaid all the outstanding arrears as well as the monthly subscription fee but still my number is suspended, I called their customer service but they **** and told me that it was to be activated after 7 business days. This is the 2nd week now after I paid but still the number is suspended, I had a balance of 5GB of which I believe to have expired due to the period of the suspension.

Whem I try to call Telkom the que is very long and I have wasted for about R120 rands of airtime trying to get hold of them with no luck. If they answer your call they will do their security checks of which I understand and after that they will put you on another 5 minutes hold while they claim to check for you.

Telkom is very unprofessional and they don't care about their clients. On the 25th of this month I am certain that they will debit but still I don't get to use their services as part of the contract deal.

Niyahlukumezana leMdeed-Le