Telkom Pathetic service

Telkom services cancelled almost 1 year ago, they still send accounts, still threatening hand over action even after repeatedly sending them the reference number to review my cancellation on their website and this still today not resolved. A family member recently took out a cell phone contract with them after trying hard to convince them not too do so. They are now sitting with account problems too, they cannot be received by telephone nor e-mail. Pathetic service, why anyone would still be in business like this today it makes one wonder. Dont use them!